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Can't make a payment via PayPal on your website

Published 5 months ago

Published 5 months ago

Chris Couture

Updated 5 months ago

1

Trying to order a license and your system won't allow me to, which is a little concerning. When I hit Pay Now under PayPal, it displays an Internal Server Error with a code. It's too fast for me to highlight then copy and paste. I sent a request via the Contact form and am not sure if I'll get a reply before my trial is up. I really like what I see and would really like to not have to switch my sites that I set up on the trial back if possible.

Anyone else having this issue? I'd use the Credit Card form but you don't accept Amex via that method.

EDIT: Just received an email from support letting me know their PayPal system is currently down and they are working to resolve.

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Carrie-SafeLine

Admin

Updated 5 months ago

0

Hi, this is Carrie again.

May I ask if you’re looking to purchase a monthly license or an annual license? Also, do you have any other credit cards available besides Amex?

Chris Couture

Updated 5 months ago

I was going to do a year and unfortunately, I only have an Amex company card that I can use.

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