Login loop
Published 6 months ago
Published 6 months ago
Ömer Basri KAYA
Updated 6 months ago
0
Hello,
I’ve installed the Safeline WAF application. While performing actions on the Safeline WAF panel, it suddenly logs me out and repeatedly redirects the page. After several redirects, the login page reappears.
Could you please help me resolve this issue?
Ömer Basri KAYA
Updated 6 months ago
0
When I check from the developer tools, I can see that the pages are returning a 502 Gateway Error.
Ömer Basri KAYA
Updated 6 months ago
0
The docker logs safeline-mgt output at the time of the issue.
2025/11/10 21:14:21 [error] 9#9: *174 no live upstreams while connecting to upstream, client: 192.168.0.10, server: , request: "POST /inner/waiting/collect HTTP/1.1", upstream: "http://localhost/inner/waiting/collect", host: "safeline-mgt"
2025/11/10 21:14:26 [error] 9#9: *175 no live upstreams while connecting to upstream, client: 192.168.0.10, server: , request: "POST /inner/waiting/collect HTTP/1.1", upstream: "http://localhost/inner/waiti
Carrie-SafeLine
Updated 6 months ago
How are you logging into the management panel—through an Nginx (or other) proxy, or directly via IP?
Could you also provide us with your SafeLine login address and admin privileges?
You should be able to add users directly in Settings -> Management. Our technical team can try accessing it from an internal host, as it seems the issue might be caused by HTTP being forcibly redirected to HTTPS. You can also check this by yourself.