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Images Not Displayed in Emails Due to Bot Protection

Published a year ago

# SafeLine WAF

Published a year ago

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guilloking

Updated a year ago

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When sending an email from an application protected by the WAF under Bot Protection, the images are not displayed in the message.

How can I add an exception or allow the content to be displayed properly?
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Carrie

Updated a year ago

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You can set up a condition to skip anti-bot challenge like URL Path Contains those image paths, or image file extensions like .jpg, .png, etc.
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guilloking

Updated a year ago

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Yes, but unfortunately, my WAF installation is running LTS version 8.0.0 for stability reasons.

I did the same thing, but at a general level. It's possible that an LTS version will be released with the improvements from the other versions so that I can have those features.

Thank you.

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Carrie

Updated a year ago

No, I think you can still set up custom rules for anti-bot challenges with LTS v8.0.0

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guilloking

Updated a year ago

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Hi Carrie, nothing, the configuration no work 😦
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Carrie

Updated a year ago

Could you please share the image link(s) in the email with us? You can also DM me.

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guilloking

Updated a year ago

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Carrie, how do I whitelist a bot, for example Googlebot, in the anti-bot option?

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Carrie

Updated a year ago

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Set up an allow rule for an IP group containing all IPs of googlebot. For example, here is the list we found on google's official doc: https://developers.google.com/search/apis/ipranges/googlebot.json

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guilloking

Updated a year ago

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Resolve only allow user-agent googleproxy.