Website Migration Notice: SafePoint is now operated by CyberServal.Learn more →
DiscussionSLA

Protect a website without Anti-Bot Page

Published a year ago

# SafeLine WAF
# ❓ question

Published a year ago

profile_photo

Julian

Updated a year ago

0

After setup of a web service in Defense Mode, all visitors see the verification page from SafeLine. Why is that? Is there an option to only show this page to matches from Custom Rules?

profile_photo

Naldela Teleyal

Updated a year ago

0

You can disable Bot Protection, when not needed. Custom rules with "Anti-Bot" will still hit if necessary.
image.png

profile_photo

Julian

Updated a year ago

0

For me it looks like that
Bildschirmfoto_2024-11-18_um_16.50.59.png

profile_photo

Naldela Teleyal

Updated a year ago

0

Then you're on 7.1.0 and need to update. Current version is 7.2.3

profile_photo

Julian

Updated a year ago

0

Alright, thanks. But just to be sure, in 7.1.0 there is no option to let users visit the site without the challenge other than Audit mode which will not block any users?

profile_photo

Naldela Teleyal

Updated a year ago

Sounds like, that there is a custom role triggering the anti-bot. You may want to take a look there

profile_photo

Julian

Updated a year ago

0

I checked that, but I only have one custom anti-bot rule, and it shows Hits 0, Verified 0

profile_photo

Julian

Updated a year ago

0

I updated to 7.2.3 now it looks like that but still every user gets the anti-bot challenge page. I enabled Bot Protect - same behaviour, disabled Bot Protect - still the same.
Bildschirmfoto_2024-11-18_um_21.05.18.png

profile_photo

Carrie

Updated a year ago

You should set up custom rules to let users visit the site without the challenge. Configuring theBot Protecton your Web Services will apply to all of your visitors.

profile_photo

Julian

Updated a year ago

0

I even deleted the only Anti-Bot custom rule, that I had.

profile_photo

zhiduopc

Updated a year ago

0

It depends on your configuration. It shouldn't be like this. Normally, it should be a hit rule before the blocking verification page appears. Has your problem been solved?

profile_photo

Julian

Updated a year ago

0

No, it still shows the verification page for all users.

profile_photo

Julian

Updated a year ago

0

Where can I find the config files on the server to check if something is left over from a previous definition or version maybe?